Custom Bottle FAQs

Currently, five products are available for customization. We provide two different customization services to create the design effect you like.

Digital Printing

We print your design directly on the bottle through our digital inkjet custom print system.

Acceptable File Formats: JPG, JPEG, PNG, SVG

Common Design Mistake: We recommend you upload an image with a removed (transparent) background if you expect the background of your artwork to be the color of the bottle. We frequently receive designs with white backgrounds uploaded by our customers, which is wrong. If you upload a design with a colored background (including white), we will assume you want to print that color background.

Laser Etch

Laser etching is a process that creates marks on the products by melting their surface exposing the stainless steel wherever your design indicates.

Acceptable File Formats: JPG, JPEG, PNG, SVG (with transparent background)

Engraved Area:  Any area that will be engraved must be entirely in black and must have a line width of at least 0.1mm

Negative Space: We recommend leaving a 2mm negative space between the artwork to be engraved. 

You can not modify the items purchased, the design, the quantity ordered, and the shipping details once you’ve placed your order. However, if you feel you’ve made some mistakes in your custom design after placing the order, please contact us via email within 2 hours to modify the design, otherwise, the product will be processed according to the original procedure.

Customized products are specially made for you. Therefore, we do not support the return or exchange of such products. But if you believe that your product has an error due to a manufacturing defect, please reach us at We will be responsible for products caused by our mistakes

We do not support the printing of offensive or vulgar images on your bottle. A licensed image also cannot be placed in your bottle, such as Professional Sports Teams, Disney, Star Wars, Harry Potter, Pokémon, Marvel movie characters, or Nintendo characters.

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